Privacy Policy
Your Data, Protected by 77fv
At 77fv, we take the privacy and security of your personal information seriously. This Privacy Policy explains exactly what data we collect, why we collect it, how it is used, and the rights you hold as a player on Bangladesh's premier online casino platform.
How 77fv Protects Your Privacy
All data transmitted between your device and 77fv is protected using 256-bit SSL/TLS encryption. Your personal and financial information is secured in transit and at rest on our servers.
77fv collects only the personal data that is strictly necessary to provide our services, comply with verification obligations, and communicate with you — nothing more.
77fv does not sell, rent, or trade your personal data to third-party marketers or data brokers under any circumstances. Your information is used exclusively for the purposes described in this Policy.
You have the right to access the personal data 77fv holds about you, request corrections to inaccurate information, and ask for data deletion where legally permissible — all by contacting our support team.
We use only essential and analytical cookies. This Policy clearly explains what each cookie type does and what controls you have over cookie use when you visit the 77fv website.
Identity and address verification documents submitted for KYC purposes are stored securely, accessed only by authorised compliance personnel, and deleted in accordance with our data retention schedule.
01 Introduction & Scope
This Privacy Policy applies to all personal data collected and processed by 77fv in connection with the operation of the online casino and sports betting platform available at https://77fv.bet. It applies to all registered players, prospective players who browse the platform without registering, and any other individuals who submit personal data through contact forms or support channels.
77fv is committed to processing personal data in a manner that is transparent, fair, and consistent with applicable data protection principles. We collect only what is necessary, retain data for no longer than required, and implement appropriate technical and organisational measures to safeguard all personal information we hold.
This Policy is written in English and constitutes a binding part of the Terms & Conditions governing your use of 77fv. In the event of any conflict between this Policy and any other document on the platform, this Policy shall govern in respect of data protection matters. Where you have consented to data processing for a specific purpose, you may withdraw that consent at any time by contacting support, subject to the limitations set out in this Policy.
02 Data We Collect
77fv collects personal data through several channels: directly from you when you register or interact with the platform, automatically through your use of the website, and from third-party payment and verification providers. The categories of data collected are described below.
Registration & Identity Data
- Full legal name as it appears on your official identification document
- Date of birth (used to verify that you are 18 years of age or older)
- Gender (optional, collected to personalise marketing communications where consented)
- Nationality and country of residence
- Residential address in Bangladesh (street, area, city, district, postcode)
- National Identity Card (NID) number or passport number, as submitted during KYC verification
Contact Data
- Email address (used for account communications, verification, and support)
- Bangladesh mobile number (used for SMS notifications and bKash/Nagad payment linking)
Financial & Transaction Data
- Deposit and withdrawal amounts and timestamps
- Payment method identifiers (e.g., registered bKash number, Nagad number, bank account reference — not full account numbers)
- Transaction history and wallet balance records
- Bonus and promotion redemption history
Technical & Usage Data
- IP address and approximate geolocation at time of login
- Device type, operating system, and browser version
- Pages visited, session duration, and click behaviour within the platform
- Game history, bet amounts, win/loss records, and session activity logs
Verification Documents
- Scanned or photographed copies of NID, passport, or driving licence submitted for age and identity verification
- Proof of address documents (utility bill or bank statement dated within 3 months)
- Screenshot or confirmation of payment method ownership (e.g., bKash or Nagad account in player's name)
Summary Table
| Data Category | Collection Method | Legal Basis |
|---|---|---|
| Identity & Registration | Provided by player at registration | Contractual necessity; legal obligation (KYC) |
| Contact Data | Provided by player at registration | Contractual necessity; legitimate interests |
| Financial & Transaction | Automatically recorded on platform | Contractual necessity; legal obligation (AML) |
| Technical & Usage | Automatically via cookies and server logs | Legitimate interests; consent (analytics cookies) |
| Verification Documents | Submitted by player on request | Legal obligation; contractual necessity |
| Marketing Preferences | Captured via account settings and opt-ins | Consent |
03 How We Use Your Data
77fv uses personal data for the following clearly defined purposes. We do not use your data for any purpose incompatible with the purposes listed below without first obtaining your explicit consent or establishing an alternative legal basis.
Account Management & Service Delivery
Your identity, contact, and financial data are used to create and maintain your 77fv account, authenticate your logins, process deposits and withdrawals in Bangladeshi Taka (৳ BDT) via bKash, Nagad, Rocket, and other supported channels, and to deliver the gaming and betting services you have requested.
Identity Verification & Fraud Prevention
We use identity and document data to verify that all players are aged 18 or above and that accounts represent real individuals. Transaction and usage data are monitored continuously to detect and prevent fraudulent activity, account takeovers, bonus abuse, money laundering, and other prohibited conduct described in the Terms & Conditions.
Responsible Gaming
Session duration, wagering history, deposit frequency, and account behaviour data are used to identify indicators of problem gambling and to enforce player-selected responsible gaming tools such as deposit limits, session reminders, and self-exclusion requests.
Customer Support
Contact data, account history, and transaction records are used by our support team to respond to your enquiries, investigate complaints, and resolve disputes efficiently and accurately.
Marketing Communications
Where you have provided explicit opt-in consent, we may use your email address or mobile number to send you information about promotions, seasonal offers (such as Eid and Pohela Boishakh specials), BPL cricket betting opportunities, and platform updates. You may withdraw marketing consent at any time by adjusting your account communication preferences or by contacting support at [email protected].
Platform Improvement & Analytics
Aggregated and anonymised technical and usage data are used to analyse platform performance, understand user behaviour patterns, improve the user interface, and optimise the delivery of games and betting markets. This analysis does not identify you as an individual.
Legal & Regulatory Compliance
Certain categories of personal and financial data are retained and processed to comply with anti-money laundering (AML) obligations, fraud reporting requirements, and any other legal or regulatory obligations that may apply to 77fv's operations.
04 Data Sharing & Third Parties
77fv does not sell, rent, or trade your personal data to any third party for commercial purposes. We may share your data with specific categories of third parties where strictly necessary for the operation of our services, as described below.
Payment Processors
To process deposits and withdrawals, we share the minimum necessary transaction and identity data with our payment partners, including bKash, Nagad, Rocket, Upay, Dutch-Bangla Bank, City Bank, BRAC Bank, Visa, and Mastercard. These partners are bound by their own data protection policies and are contractually required to use your data only for the purpose of completing the relevant transaction.
Game Providers
Third-party game providers such as Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Ezugi may receive limited technical identifiers (such as a session token or player ID) to facilitate game launch and result logging. These providers do not receive your full identity data except where required for the operation of a specific game type (e.g., live dealer age verification).
Identity Verification Services
Where 77fv uses third-party KYC or identity verification technology to validate documents submitted by players, your identity and document data may be processed by that provider's platform. Such providers are engaged under strict data processing agreements and are not permitted to retain your data beyond the verification transaction.
Legal & Regulatory Authorities
77fv may disclose personal data to law enforcement agencies, financial intelligence units, or other regulatory bodies where required to do so by applicable law, court order, or in connection with the investigation or prevention of fraud, money laundering, or other criminal activity. Such disclosures will always be made in the minimum scope necessary to satisfy the legal obligation.
Service Providers & Technology Partners
We engage third-party service providers for functions such as cloud hosting, email delivery, customer support tooling, and analytics. These providers act as data processors on our behalf under contractual data processing agreements and are prohibited from using your data for their own purposes.
06 Data Retention
77fv retains personal data only for as long as is necessary to fulfil the purpose for which it was collected, or as required by applicable legal and regulatory obligations. Once data is no longer required, it is securely deleted or anonymised in accordance with our internal data retention schedule.
| Data Category | Retention Period | Reason |
|---|---|---|
| Account & Identity Data | Duration of account + 5 years post-closure | Contractual obligations; AML compliance |
| Transaction Records | 7 years from transaction date | Legal obligation; financial audit trail |
| KYC Documents | Duration of account + 5 years post-closure | Regulatory compliance; fraud prevention |
| Support Communications | 3 years from last interaction | Dispute resolution; quality assurance |
| Technical / Usage Logs | Up to 13 months | Security monitoring; platform analytics |
| Marketing Consent Records | Until consent is withdrawn + 1 year | Evidence of valid consent |
Where a player has been self-excluded or their account permanently closed due to a breach of the Terms & Conditions, we may retain sufficient identity data to prevent re-registration for the duration required by our responsible gaming and fraud prevention obligations, even if the standard retention period has expired.
07 Data Security
77fv implements a layered set of technical and organisational security measures designed to protect your personal data against unauthorised access, accidental loss, alteration, disclosure, or destruction. These measures include but are not limited to:
- 256-bit SSL/TLS Encryption: All data transmitted between your browser and the 77fv platform is encrypted in transit using industry-standard SSL/TLS protocols.
- Encryption at Rest: Sensitive personal data and financial records stored in our databases are encrypted at rest using AES-256 encryption.
- Access Controls: Access to systems holding personal data is restricted to authorised personnel on a strictly need-to-know basis. All staff access is logged and subject to periodic review.
- Intrusion Detection: Our infrastructure is monitored around the clock for anomalous activity, unauthorised access attempts, and potential security threats.
- Penetration Testing: 77fv conducts periodic security assessments and penetration tests to identify and remediate vulnerabilities before they can be exploited.
- Password Security: Player passwords are stored using one-way cryptographic hashing. 77fv staff cannot view your plain-text password and will never ask you to disclose it.
- Two-Factor Authentication: Players are encouraged to enable two-factor authentication on their accounts for an additional layer of login security.
While 77fv employs robust security measures, no internet-based platform can guarantee absolute security. You play a role in keeping your account secure: use a strong, unique password, do not share your credentials, and contact [email protected] immediately if you suspect unauthorised access to your account.
08 Your Privacy Rights
As a player on 77fv, you hold the following rights with respect to the personal data we hold about you. To exercise any of these rights, please submit a written request to [email protected] from the email address registered on your 77fv account. We will respond within a reasonable timeframe and in any event no later than 30 days from receipt of your request.
Right of Access
You have the right to request a copy of the personal data that 77fv holds about you, along with information about how it is being used and the categories of third parties with whom it has been shared. Identity verification will be required before we fulfil an access request.
Right to Rectification
If any personal data we hold about you is inaccurate or incomplete, you have the right to request that it be corrected. You may update certain account details (such as your contact email or address) directly through your account settings. For changes to core identity data, please contact support with supporting documentation.
Right to Erasure
In certain circumstances, you have the right to request that your personal data be deleted. This right is not absolute — 77fv may be required to retain certain data to comply with legal obligations (such as AML record-keeping requirements) or to defend against legal claims, even after account closure. We will explain any limitations when responding to your erasure request.
Right to Restrict Processing
You may request that 77fv restricts the processing of your personal data in circumstances where you contest its accuracy, where processing is unlawful but you prefer restriction over erasure, or where you have objected to processing and a determination is pending. During a restriction period, your data will be stored but not actively processed.
Right to Data Portability
Where processing of your data is based on your consent or on a contractual necessity, and the processing is carried out by automated means, you have the right to receive a copy of your personal data in a structured, commonly used, and machine-readable format. You may also request that this data be transmitted directly to another controller where technically feasible.
Right to Object
You have the right to object to the processing of your personal data where that processing is based on 77fv's legitimate interests. You also have an unconditional right to object to the use of your personal data for direct marketing purposes at any time. Upon receipt of a valid marketing objection, 77fv will cease all marketing communications to you within 5 business days.
Right to Withdraw Consent
Where data processing is based on your consent, you may withdraw that consent at any time without affecting the lawfulness of processing that took place prior to withdrawal. To withdraw consent for marketing communications, update your preferences in account settings or email [email protected].
09 Children's Privacy
The 77fv platform is strictly intended for adults aged 18 years and above. We do not knowingly collect, process, or retain personal data from individuals under the age of 18. Age verification is a mandatory step in the 77fv registration and KYC process, and accounts where a player cannot confirm they are 18 or older will be suspended or closed.
If you are a parent or guardian and believe that a minor has created a 77fv account or submitted personal data to us without your consent, please contact us immediately at [email protected]. We will take prompt steps to investigate the matter, close any such account, and delete the associated personal data to the extent permitted by our legal obligations.
We also encourage adults who share devices with minors to make use of device-level parental control software to prevent access to gambling websites. Resources and guidance on parental controls are available from reputable internet safety organisations.
10 Changes to This Policy
77fv reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data practices, applicable legal requirements, or the introduction of new platform features. When material changes are made, we will notify registered players by email to the address on file, and/or by displaying a prominent notice on the platform at the time of next login.
The updated Policy will display a revised effective date at the top of this page. We encourage you to review this Policy periodically to stay informed about how your data is being handled. Where an amendment requires your renewed consent, we will ask for that consent explicitly before the change takes effect for your account.
If you disagree with any change to this Policy and do not wish to accept the revised terms, you must stop using the platform and submit an account closure request to [email protected]. Continued use of the 77fv platform after a revised Policy has come into effect constitutes your acceptance of the updated data practices described therein.
11 Contact & Data Enquiries
If you have any questions, concerns, or complaints about this Privacy Policy or the way 77fv handles your personal data, please do not hesitate to contact our support team. We take all privacy enquiries seriously and are committed to resolving any concerns in a timely and transparent manner.
Subject Line: Privacy Policy Enquiry
Support Hours: 24 hours a day, 7 days a week
Response Language: English
Response Time: Within 3 business days for acknowledgement; 30 days for full resolution
When contacting us regarding a privacy matter, please include your registered account email address, a clear description of your enquiry or concern, and any relevant reference numbers or dates where applicable. This will help us locate your records and respond more efficiently.
For general account support, deposit or withdrawal assistance, or responsible gaming tools, please also contact us at the same email address. All communications are handled in English by our support team, available around the clock, every day of the year.
Your Privacy is Secure at 77fv
Now that you understand how 77fv handles your data, explore the platform with confidence. Enjoy cricket betting, live dealer tables, slots, and more — with fast ৳ BDT payments via bKash and Nagad, available 24/7 for players across Bangladesh. 18+ only, please play responsibly.